SITES & WONDERS | FAMILY FAQ PLANNER
Make the next step easier to understand.

Write short, plain-language answers using verified practice information. Assign an owner and review date. Avoid unsupported promises about outcomes or availability.

1. Who do we support?
Describe ages served, services offered, and how your team determines fit.

2. Where are services available?
List locations, service areas, and service settings.

3. What happens when a family contacts us?
Explain the first step, who responds, and what happens afterward.

4. What should families know about payment?
List verified payment and insurance information. Explain how families can confirm their individual situation.

5. Is there a waitlist?
Explain how to request current availability. Avoid a fixed timeline unless maintained.

6. What does getting started look like?
Explain your actual process. Link to an approved intake system for sensitive information.

7. How do we involve families?
Describe your actual communication and collaboration approach.

8. Who can answer additional questions?
Provide a current business contact and clear next action.

FINAL REVIEW
[ ] Answers checked by the responsible professional.
[ ] No identifying patient examples or unsupported claims.
[ ] Links and contact details checked on a phone.
[ ] Review owner and date assigned.

Review owner:
Last reviewed:
Next review: